1.
HOW DO I MAKE AN APPOINTMENT?
To make an appointment you can head to the booking section on our website or contact us directly.
2.
IS THERE AN APPOINTMENT FEE?
Appointments are £35 for an hour and a half which is redeemable on orders over £1500.
3.
WHAT APPOINTMENT TIMES ARE AVAILABLE?
Appointment times are 9am, 11am, 1pm, 3pm and 5pm. For appointments outside our opening days/hours just pop us an email and we'll see what we can do!
4.
WHAT IF I NEED TO CANCEL MY APPOINTMENT?
Need to cancel or rearrange your appointment? Appointments cancelled with less than 24 hours notice will not be refunded. If you need to change the date and time of your appointment, just pop us an email and we'll get back to you with some alternative dates/times.
5.
WHAT IS THE PRICE RANGE?
We have options to accomodate budgets from £1500 but most pieces sit around £1800-£3000. If you’d like to know the price of something, please get in contact and we’ll be happy to advise on the styles within your budget.
6.
WHAT SIZES DO YOU HOLD SAMPLES IN?
We pride ourselves in being as inclusive as possible here at Whisper and we carry a cross section of sizes from UK10-22. We can fit sizes 6-22 in These samples. We don’t have every style in every size but we have carefully chosen our samples sizes to cover a broad range of styles for you to try out and compare.
7.
WILL BEVERAGES BE PROVIDED?
You bring the girl gang and we'll provide the Prosecco! We will have Prosecco or a non-alcoholic beverage ready and chilled for your appointment. We'd suggest eating before your appointment as it involves a lot of standing and energy.
8.
WHAT UNDERWEAR SHALL I WEAR?
We suggest wearing a properly fitting bra so that measurements can be taken as accurately as possible. Nude, Seamless knickers are usually the best but for the appointment it doesn’t really matter.
9.
DO I NEED TO BRING SHOES?
You don't need to bring shoes with you to the appointment but are more than welcome to if you have a pair in mind!
10.
HOW MANY GUESTS CAN I BRING?
You can bring up to 4 guests in the appointment but please let us know if you’re bringing more (we can fit 6 max).
11.
HOW FAR IN ADVANCE SHOULD I ORDER MY DRESS?
The lead times depend from designer to designer but ideally we need 10-12 months. Orders under 6-months will be subject to a rush order fee and some styles will be unavailable at extreme short notice. Please pop us a message if you are not sure.
12.
DO YOU OFFER ALTERATIONS?
Alterations are NOT included in the price of your dress. However, we have 2 incredible seamstresses on hand that are experienced in altering our stock should you choose to go down that route. All orders are made-to-order to minimise the amount of waste and we take measurements to minimise alterations but they sometimes need some final tweaks.
13.
WHERE ARE THE DRESSES MADE?
We are super passionate about the ethics and sustainability behind our dresses and are proud to host designers that match our values perfectly. Each dress is made in the UK in the designers HQ and then posted to us directly.
